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Privacy Policy

1. Who We Are

Magnetik is a UK-registered business providing digital branding, social media optimisation and strategic content services.

For privacy-related enquiries, you may contact us at:
[Insert Business Email Address]

Magnetik acts as a data controller under UK GDPR.

2. Information We collect

We may collect the following information:

  • Name

  • Email address

  • Phone number (if provided)

  • Business name

  • Social media profile links

  • Information submitted via onboarding forms (Typeform)

  • Payment details (processed securely via Stripe – we do not store card information)

  • Website usage data including IP address and browser information

3. How We Collect Information

We collect information when you:

  • Submit an enquiry form

  • Complete our onboarding questionnaire

  • Purchase services via Stripe

  • Communicate with us via email

  • Interact with our website (via cookies and tracking technologies)

4. How We Use Your Information

We use personal information to:

  • Deliver purchased services

  • Process payments

  • Communicate regarding projects

  • Improve our website and service experience

  • Run marketing and advertising campaigns

  • Comply with legal obligations

5. Legal Basis for Processing

Under UK GDPR, we rely on:

  • Contractual necessity (to deliver services you purchase)

  • Legitimate interest (to operate and improve our business)

  • Consent (where you opt into marketing)

  • Legal obligation (financial and tax compliance)

6. Third-Party Service Providers

We use trusted third-party processors including:

  • Wix (website hosting)

  • Stripe (payment processing)

  • Typeform (data collection)

  • Meta (Facebook / Instagram advertising tools)

  • Google Analytics (if enabled)

Each provider processes data under their own privacy policies.

7. Data Retention

We retain:

  • Client transaction records for up to 6 years (UK accounting requirements)

  • Enquiry data for up to 12 months

  • Marketing data until consent is withdrawn

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Withdraw consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact:
connect@magnetik.pro

9. Cookies

Our website uses cookies to enhance user experience and support advertising.

You may accept or reject non-essential cookies through our cookie banner.

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